Services........

We can arrange a good quality service with reduced Call Spend and Line Rental backed without loss of service or quality with a Tier 1 Carrier.  Because we care about our customers, our partner is one of a chosen few companies that provide added resilience for customers at no extra cost.  At Strawberryfields.com we can arrange “dual provisioning” with your landlines giving you the customer peace of mind.

Customers today prefer to be sat under one umbrella for all of their Telecom needs.  Strawberryfields.com can arrange a One-Bill for Landlines, Mobiles, Data and any other service you have with us.  Together we can help save the environment by also arranging your billing on-line.

As in our “Products” listing we can provide your company with any range of 08** number.  There are several additional services linked with these numbers that we can assist you with such as On-line Diverts (or dial in), Call Ratio Distribution, Geographic Diverts (by STD Codes, Postcodes or Counties etc), Timed Diverts, Call Statistics etc.

If your company requires a Call Recording and Analysis facility for Incoming or Outgoing calls then we can offer you a Service which will enable you to access your recorded calls via a secure website-based search tool.  Call recording files can be played via a PC, downloaded for archiving or sent as e-mail attachments. 

For IVR Platforms and Queue Manager, we can arrange a tailor made Service which can be set up as an automated call answering, queuing and messaging service that instantly improves the flow of communication across your entire business. Directing customers to the department or person of their choice, this virtual switchboard service ensures all calls are answered in a fast, efficient and professional manner at all times of the day, and is ideal for busy offices.  Intelligent online Reporting Tools are also available with this service.